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Private Cloud gives you dedicated GPU capacity configured around your networking, storage, security, and SLA requirements, with strong unit economics for long-term commitments. Private Cloud is arranged through our sales team under a custom contract. It is not self-serve. Once your contract is active, a Private Cloud tab in your dashboard shows your cluster’s capacity, access details, and configuration.

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When to use Private Cloud

  • Enterprise production workloads at sustained scale
  • Security-conscious teams that require single-tenant isolation
  • Large, long-term commitments (typically $1M+ deployments)
  • Workloads that need custom SLAs, custom networking, or custom storage

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Key features

  • Dedicated H100, H200, B200, and B300 GPU clusters
  • Network isolation with private subnets and firewall rules — see Private Cloud Security
  • High-bandwidth InfiniBand networking for distributed training
  • Flexible operating models, including Managed Kubernetes or a fully isolated environment where only your team holds credentials
  • Custom storage with node-local NVMe and shared or parallel filesystems
  • Delivered with acceptance benchmarks, hardening validation, and a per-node handover document — see Cluster Handover
  • Direct access to engineers, with 24/7 coverage for critical issues

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Pricing and contract

  • Custom contract based on cluster size, GPU type, term length, and configuration
  • Long-term commitments with the best unit economics
  • Access, management, and payment terms are unique to each contract and are negotiated directly with a sales representative and a technical representative
Talk to sales for a tailored quote and to learn more about accessing and managing your Private Cloud instances.

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Your Private Cloud in the dashboard

Once your contract is active, a Private Cloud tab appears in your dashboard. Select your cluster under Compute. The cluster page shows:
  • Cluster summary: GPU count and model, total GPU memory, node count, interconnect, and shared storage.
  • SSH access for the login node: user, authentication method, login node IP, private IP, connect command, and key fingerprint.
  • Node inventory: each node’s role, hostname, public IP, internal IP, and GPU count.
  • System configuration and network: platform, NVIDIA driver, CUDA version, CPU, memory, InfiniBand ports, link class, aggregate bandwidth, and OFED version.
  • GPU software stack: the validated container image and NCCL version.
  • Storage: each filesystem with its mount point and size, plus local scratch.
  • Recommended NCCL configuration for your cluster.
  • Forwarded ports.
  • Additional information: benchmark results, support and escalation contacts, deployment notes, storage details, verification commands, and the handover date.
The status shown is the state Hyperbolic last recorded for your cluster, not live telemetry. The handover document itself isn’t available for download from the dashboard; request a copy from your support representative if you need one. You can’t start, stop, reboot, or reimage nodes from the dashboard. For those actions, and for anything urgent, use the contacts under Support & escalation on the cluster page.